SiapTani

Subscription terms

  1. 1. The plan. SiapTani is offered as one plan, provided by SIAPSEDIA ENTERPRISE ("SiapStudio"). Features may change over time; we will tell you by email about changes that affect you.
  2. 2. Price and billing. Your first month is free. You add a card at sign-up, and we check it with a RM5 charge that we refund. From one month after sign-up, the plan is RM599 per month, billed monthly in advance by secure online payment. One free month per business, checked by SSM registration number. If you don't add a card, you pay RM599 upfront by invoice.
  3. 3. Billing, cancelling and refunds. SiapTani is billed monthly in advance. You can cancel at any time by emailing [email protected]. Cancelling stops the next charge. Your account stays usable until the end of the month you have already paid for. We do not refund unused days of a paid month, unless the law requires a refund or SiapTani was unavailable because of SiapStudio's fault.
  4. 4. Your data. We handle your farm's data as set out in the SiapTani data agreement and our Privacy Policy. You own your data and can ask for an export when you leave.
  5. 5. Service level. SiapTani has no uptime guarantee. We will tell you by email about planned downtime where we can.
  6. 6. Support. Email [email protected]. Support hours are Monday to Friday, 9am–6pm Malaysia time, excluding national public holidays. We reply within 1 business day.
  7. 7. Contact. SIAPSEDIA ENTERPRISE (SSM 202603167736 / SA0654805-D) · [email protected].